At First Connect Healthcare Ltd, we are dedicated to delivering high-quality, person-centred care that promotes dignity, independence and wellbeing. Our services are designed to meet the diverse needs of adults with complex health conditions, learning disabilities, mental health needs and behavioural challenges. We work collaboratively with local authorities, healthcare professionals and families to ensure each individual receives the right level of support in a safe and nurturing environment.

 What We Offer

1. Supported Living Services

We provide tailored supported-living environments for adults who require varying levels of assistance. Our teams empower clients to build life skills, develop routines and live as independently as possible while ensuring their safety and wellbeing.

2. Complex Care Support

Our experienced carers deliver specialised support for individuals with complex health conditions, including:

• Brain injuries and neurological conditions
• Autism spectrum disorders
• Learning disabilities
• Epilepsy and seizure management
• Challenging or high-risk behaviours
• Mental health conditions

We work with healthcare professionals to create personalised care plans that reflect each person’s clinical and emotional needs.

3. 24-Hour Care Provision

For clients requiring round-the-clock assistance, we offer continuous 1:1 or 2:1 staffing depending on assessed needs. Our care teams provide compassionate supervision, daily living support and crisis intervention whenever needed.

4. Rehabilitation & Re-ablement Support

We help clients gain or regain essential life skills following hospital discharge, injury or a decline in functional abilities. Our focus is on enabling independence through structured routines, therapeutic support and ongoing progress reviews.

5. Personal Care & Daily Living Assistance

Our staff support clients with everyday tasks, including:

• Personal hygiene and grooming
• Meal preparation and nutrition support
• Medication management
• Household tasks and domestic support
• Appointment attendance and community access

6. Emergency & Short-Term Care Packages

We offer fast-response placements and staffing solutions for urgent cases, ensuring stability and safe transitions for individuals during crisis situations or sudden changes in care arrangements.

7. Community Integration & Social Support

We encourage meaningful engagement by supporting clients to access education, training, leisure activities and social opportunities within their community—promoting confidence, independence and personal growth.

Our Commitment

• Person-centred care tailored to each client’s needs
• Qualified and compassionate staff trained in complex care
• Safe, well-maintained, and fully equipped properties
• Continuous communication with families, commissioners and multidisciplinary teams
• Consistent compliance with CQC regulations and best-practice standards